Gen AI is needed to respond to today’s increasingly competitive environment
Labor cost reductions
By 2026, contact center labor costs are expected to be reduced by $80 billion due to the adoption of AI-powered chatbots and virtual assistants. Are you getting your savings?
Improved cost per customer interaction
The average cost for each live agent customer interaction is $3.50 – $6. Our SmartAgent and SmartOffice offerings are less than 40 cents per interaction. Looking to optimize your ROI?
Productivity and profits
Over the next 10 years, AI could increase productivity by 1.5% per year, increasing S&P 500 profits by 30% or more over the next decade. Ready to improve your earnings per share?
Improved customer experience
Generative AI could reduce average time to handle a customer interaction by 80% – and increase first time resolution by 25%. Ready to improve your CX?
Our products
Learn how IntelePeer’s Communications Automation Platform, powered by generative AI, can help your enterprise achieve hyper-automated omnichannel communications that seamlessly deliver voice, SMS, social messaging, and more.