Request type:
Make every
connection count.
IntelePeer helps organizations connect faster, operate more reliably, and deliver safer, smarter interactions — powered by AI, automation, and analytics built for real-world scale.
2,500+ organizations trust IntelePeer
Why customers choose IntelePeer
Most AI promises transformation. Few deliver measurable outcomes you can trust. IntelePeer pairs enterprise-grade reliability with intelligent virtual agents and real-time analytics — delivering AI that works on day one.
Rapid time to value
Customers see ROI in under 90 days. AI and automation deliver measurable outcomes quickly — not long-term experiments.
End-to-end analytics
Gain a unified view of AI and human interactions — with transcriptions, summaries, and outcome signals that give leaders clarity, accuracy, and confidence.
Fully managed services
From design through optimization, our team ensures every workflow improves, adapts, and scales safely inside your environment.
Future-proof platform
Built on open, enterprise-grade architecture, IntelePeer integrates with the systems you already trust and adapts to new technologies, models, and use cases as they emerge.
IntelePeer's SmartAgent™ is on duty, 24/7...
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Patient Insurance:
Ethereum | Accepted
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Booking time:
Thurs, March 28 | 3 PM PT
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Patient information:
Wood, Chris | Jan 10 1980
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Action:
Patient profile created
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Action:
Sent SMS to patient
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Action:
Sent SMS to patient
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Action:
Updates practice schedule
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Action:
Emailed practice of booking
- Hello! Thank you for calling Summit Valley Health. I'm Sam, your virtual assistant. How can I help you today?
- Hi, Sam. I recently moved to the area and I want to see if I can schedule an appointment with one of your doctors.
- Sure, I can help you with that. Before we get started, can you tell me your name?
- Yes, it's Chris Wood.
- Hi, Chris. We are accepting new patients at our practice. However, I need to confirm that we accept your insurance. What insurance do you have?
- I have Ethereum Platinum PPO.
- Thank you. We have a few doctors that are in-network providers for Ethereum. Can you tell me why you need to be seen?
- Yeah, I've been having pain in my right knee for about two weeks.
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I see. I'm sorry to hear that. Unfortunately, I don't have an availability this week. But I can get you in to see Dr. Anthony Smith next Thursday, March 28th at 3 p.m.
Will that work for you? - Do you have anything sooner than that?
- I'm sorry, Chris, that's our earliest opening. Would you still like to schedule the appointment?
- Yes, please.
- Okay. I'll need to collect some additional information from you to get you set up in our system. Let's start with your birthdate.
- My birthdate is January 10th, 1980.
- Thank you. Could you provide your address and telephone number?
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Sure. My address is 1958 Spruce Creek Drive,
Las Vegas, NV 89135 and my phone number is
(702) 677-3134. - Thanks. I also need the Member ID number from your insurance card.
- Let me get my card. Okay, it's 578201659.
- Thank you. I've created a profile for you. You'll need to complete some new-patient paperwork before you come in. Do I have your permission to send you a text message with a link to our online portal?
- Yes, that's fine.
- Okay, you should be receiving the message shortly.
- I just received it.
- When you have time, please use the link to complete your new-patient intake forms.
- Okay.
- Great. Your appointment with Dr. Anthony Smith is scheduled for Thursday, March 28th at 3 p.m. I'll send you a text message with the confirmation and address for our offices. Do you have any other questions?
- No, I'm good, thanks.
- Thank you, Chris. We look forward to seeing you soon. Goodbye.
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Real-time engagement. Real business outcomes.
With SmartAgent, Secure Transportation used agentic AI and AI agents to slash hold times by 50% and cut ride wait times from 45 to 10 minutes. Learn how they optimized the ride experience.
50%
Reduction in hold times
Top insurance company increases customer engagement and retention with SMS communications.
Learn more in this case study.
“We’ve saved approximately two thousand dollars per day since this platform started.”
Marshall Ware
Senior Manager Customer Experience
An enterprise utility company leads the charge with a remarkable 53% reduction in customer service agent workload on routine functions. This empowers teams to enhance customer experience with members and providers.
53%
Reduction in agent workload
Enterprise retail chain achieves a 30% conversion of leads to in-person appointments.
Learn more about how our products changed automated appointment setting for our client.
IntelePeer automated 52M interactions for a major US Fortune 50 health insurance company. We reduced on-prem to CCAAS migration effort by 75%.
52M
Interactions
It’s not just tech — it’s the kind that listens, learns, and works the way your business does.
Conversations that click. Customers and partners that stick.
Every customer, patient, and employee interaction carries operational and safety implications. IntelePeer helps you unlock that value with AI, automation, and analytics that operate reliably inside regulated, complex environments.
Outcomes like these aren’t chance — they’re the result of safe, reliable AI, automation, and analytics working together.
THE INTELEPEER ECOSYSTEM
Integrations
Our integrations accelerate time-to-ROI by connecting seamlessly with the systems you already depend on — EMR, PMS, CCaaS, CRM, billing, and more — so AI works inside your environment from day one.
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