Automation appointment setting
Enterprise retail chain achieves a 30% conversion of leads to in-person appointments without human intervention, redefining customer engagement.
Communications Automation Platforms (CAP) for retailers
Streamline the digital and brick and mortar shopping experience without replacing your current communications solution. Powered by AI, IntelePeer’s Communications Automation Platform (CAP) can help. Download our whitepaper to learn more.
Deliver personalized promotions across channels to increase shopper engagement, purchases, and loyalty across phone, chat and text (SMS and MMS).
CONVENIENT AND SECURE PAYMENT OPTIONS
Offer easy and protected payment processing via the phone. Let customers pay on the go or offer as an alternative to web payments when your eCommerce site may be down.
INTELLIGENT LOYALTY MANAGEMENT
Automate shopper reward delivery at completion of phone surveys or deliver via SMS, chat, and phone based on purchase behaviors or customer sentiment.
FAST AND SMART CUSTOMER SERVICE
Omnichannel customer support AI and automation capabilities to route calls to the best agent. Reduce customer wait time and solve needs faster with natural language processor (NLP), text message, and chat.