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Improve radiology operations with AI-powered patient engagement
Overcome staffing shortages and rising costs with intelligent automation in billing, collections, and patient outreach.
Driving clinical and financial success
Asthma and allergy care is all about comfort and clarity — but missed appointments, prep questions, and high call volumes can leave patients feeling stressed. Today’s patients expect fast answers, proactive reminders, and personalized care — without the wait.
IntelePeer helps allergy and asthma practices deliver seamless engagement. Our AI-powered solutions automate scheduling, answer FAQs, and provide proactive outreach — so your team can focus on helping patients breathe easier.
Reduced administrative burden
Our SmartAgent™ AI Receptionist automates high volume tasks—intake, reminders, rescheduling, and payment outreach—so staff can focus on clinical care and patient conversations that require human judgment.
Improved patient experience
Enhance satisfaction through seamless, automated outreach and faster response times.
Seamless interoperability
Integrate directly with existing RIS, EHR and PACS systems for full regulatory compliance.
Modernize your Practice
Intelligent automation for high-pressure radiology environments
Today’s radiology practices face staffing challenges and lower reimbursements. Our solution leverages Conversational and Agentic AI to automate voice and patient service, providing human-like interactions that work with your existing infrastructure.
Recover Revenue
Streamlined revenue cycle management
Automate payment reminders, reduce outstanding balances, and offer flexible payment plans. SmartAgent™ supports PCI-certified voice payments, enabling secure, instant transactions without staff involvement.
Improved Patient Journeys
Intelligent outreach and automated follow-ups
Convert more pending orders, reduce no-shows, and keep patients on track with automated reminders, prep instructions, and follow-up workflows tailored to radiology and imaging.
Capabilities and use cases
Patient lead outreach
Drive higher conversion rates with automated SMS/voice reminders for pending exam orders and preventative screenings.
Appointment & Waitlist Management
Automate reminders, intake form delivery, and rescheduling workflows to reduce no-shows and keep your schedule full. When cancellations occur, waitlisted patients are automatically notified and can claim the open slot instantly
AI-Powered patient FAQ
Provide 24/7 automated responses for imaging center hours, directions, and prep instructions (e.g., fasting for ultrasounds).
Proactive engagement
Send SMS and voice notifications for pending exam orders, such as preventative screenings, to drive higher conversion.
Smart scheduling
Engage patients who missed appointments or need to reschedule via their preferred communication channels.
SmartAgent™ Collections
Automate payment due reminders via preferred digital channels and implement PCI certified voice payments for secure, instant transactions.
Trust meets
measurable outcomes
Safety-first, healthcare-ready Agentic AI
IntelePeer is built for regulated healthcare environments where accuracy, accountability, and escalation matter. SmartAgent™ is designed to augment staff with clear guard rails and human handoff for situations that require clinical or operational judgment.
Voice performance you can rely on
Radiology and imaging providers still run on the phone. IntelePeer delivers low-latency, reliable voice experiences that patients trust — and operational leaders can govern with confidence.
Designed for complexity
We focus on workflows shaped by high-volume communications, so automation improves flow instead of creating new friction.
Visibility that drives improvement
SmartAnalytics™ gives you a complete view of every patient interaction so you can see what’s working, spot where processes break down, and make smarter decisions about access, staffing, and workflows based on real data.
Frequently asked questions
Unlike other systems, it provides industry leading time-to-value with easy-to-use tools that allow for real-time sentiment tracking and performance optimization across all digital and voice communication channels.
Most teams can go live in days or weeks, not months. Pre-built healthcare workflows and easy integrations with your existing systems help speed setup.
IntelePeer solutions are designed with security at their core. SmartAgent™ and SmartAnalytics™ operate within strict compliance frameworks, including HIPAA and, HITRUST-aligned.
Yes. IntelePeer’s AI is designed to complement—not replace your team. SmartAgents handle routine, repetitive tasks so staff can focus on patients who need human attention.
CUSTOM DEMO
Ready to see AI and analytics in action?
Your customers are talking. With IntelePeer, you’ll finally know what they’re telling you — and what to do next.