Enterprise intelligence unlocked
The enterprise conversational AI platform that automates, engages, and scales.
AI adoption — practical and risk-free
IntelePeer delivers an evergreen AI approach that meets enterprises where they are. Start with targeted workflows — proactive alerts, billing assistance, customer routing, digital self-service — scale into orchestrated conversational and agentic AI and real-time analytics.
It’s a modern AI strategy that adapts to shifting priorities and unlocks enterprise-wide intelligence at your pace.
Outcomes that make a difference
This is AI that proves itself. Faster service. Higher conversion. Better retention. Reduced cost-to-serve.
More accurate forecasting and decision-making powered by clean, structured interaction data. With every automated workflow, enterprise teams gain visibility, speed, and capacity — without adding headcount or introducing risk.
AI + automation built for the real world
Our platform plugs into complex, distributed systems — CRM, ERP, billing platforms, customer engagement software — and adds intelligence on top. Everything is built on enterprise-grade security, encryption, and compliance standards.
Real results across enterprise industries
Across every sector, AI becomes a force multiplier — transforming customer experience and operational efficiency without rework.
Insurance organizations automate benefits and claims inquiries to reimburse customers more quickly. Utilities improve outage communication, simplify billing workflows, and reduce call volumes with intelligent self-service. Financial services teams accelerate loan processing, automate fraud alerts, and increase client responsiveness.
With SmartAgent, Secure Transportation used agentic AI and AI agents to slash hold times by 50% and cut ride wait times from 45 to 10 minutes. Learn how they optimized the ride experience.
50%
Reduction in hold times
Top insurance company increases customer engagement and retention with SMS communications.
Learn more in this case study.
“We’ve saved approximately two thousand dollars per day since this platform started.”
Marshall Ware
Senior Manager Customer Experience
An enterprise utility company leads the charge with a remarkable 53% reduction in customer service agent workload on routine functions. This empowers teams to enhance customer experience with members and providers.
53%
Reduction in agent workload
Enterprise retail chain achieves a 30% conversion of leads to in-person appointments.
Learn more about how our products changed automated appointment setting for our client.
IntelePeer automated 52M interactions for a major US Fortune 50 health insurance company. We reduced on-prem to CCAAS migration effort by 75%.
52M
Interactions
Your blueprint for smarter, safer LLM adoption
Evaluating LLMs isn’t just about performance — it’s about security and strategy. IntelePeer’s whitepaper delivers a clear framework to choose the right model with confidence. Download now to future-proof your AI adoption.
THE INTEGRATED ECOSYSTEM
Your systems don’t need replacement — they need to work smarter.
IntelePeer integrates seamlessly with Salesforce, ServiceNow, SAP, Oracle, AWS, and leading contact center platforms, along with analytics and data warehouses already in use. No rebuild. No downtime. Just an intelligent layer that turns every customer interaction into a source of insight and measurable value.
Ready to evolve?
IntelePeer makes the next step possible — quickly, securely, and at enterprise scale.
