Webinar
Practical Strategies for Harnessing Agentic AI
Read More
Request type:
Transform patient experience with conversational AI
Revolutionize how you connect with patients —
all without a human agent.
Advanced technology driving unquestionable results in Healthcare
See how healthcare teams are successfully deploying IntelePeer’s Conversational AI Platform.
“SmartOffice will complement our investment in clinical AI to engage patients on their preferred communications channels, delivering personalized conversations all the while improving operational efficiencies”
Dr. Michael Scialabba
Chief Clinical and Operations Officer
Unio decreases patient no-show rates by 25%.
“With a very cost-effective automation solution, IntelePeer’s SmartAgent, it makes it a no brainer.”
Will Alexander
CIO & SVP of Enterprise Operations
“Jefferson Dental’s 70+ locations needed to reduce missed appointments and deliver seamless appointment management via voice, text, and digital channels.”
67%
Communications automation in 45 days
Data and voice costs have gone down by about $500K as SimonMed has expanded by around 70%.
A healthcare company deflected over 46% of calls from live agents with self-service options. IntelePeer’s Smart™ products plus Managed Solutions automated call flow for inbound and outbound interactions.
46%
call deflection
“IntelePeer’s platform allowed us to quickly and easily deploy sophisticated patient engagement solutions that delivered immediate results. Their flexibility, partnership approach, and rapid proof of value set them apart from other vendors.”
Geoff Wayne
CEO at Jefferson Dental & Orthodontics
Deliver more personalized experiences with conversational AI and integration
Patients prefer to engage with their healthcare providers and doctors, anywhere and anytime. Your success depends on delivering a seamless patient experience.
Appointment management
Self-service appointment scheduling, rescheduling, and cancellations without the need for a human agent.
Multilingual, omnichannel communications
Pre- and post-treatment updates, appointment reminders, test results delivery, and more in your patients language, on their preferred device.
Revenue cycle management
Secure, HIPPA-compliant payment processing and reminders to support each stage of your patients’ bill payments.
Prescription management
Automated pharmacy selection and enrollment, notifications, and reminders to streamline patient care.
Patient experience surveys
Smart survey requests, resulting in reduced manual effort, faster data collection, and convenience for your patients.
Emergency preparedness
Patient accessibility to your experts during health emergencies, calling peaks, and network outages, providing a seamless experience.
INTEGRATED ECOSYSTEM
100+ healthcare integrations for your unique strategy
Why IntelePeer for healthcare providers
IntelePeer’s Conversational AI Platform empowers healthcare providers to automate complex patient communication processes, including:
- Triple redundancy
- 99.999% uptime
- Seamless integration with EHRs and PMS
Experience IntelePeer today
Enjoy the power of IntelePeer in the cloud, on-premise, or somewhere in between.
Get in touch with us
IntelePeer's SmartAgent™ is on duty, 24/7...
-
-
Patient Insurance:
Ethereum | Accepted
-
Booking time:
Thurs, March 28 | 3 PM PT
-
Patient information:
Wood, Chris | Jan 10 1980
-
Action:
Patient profile created
-
Action:
Sent SMS to patient
-
Action:
Sent SMS to patient
-
Action:
Updates practice schedule
-
Action:
Emailed practice of booking
- Hello! Thank you for calling Summit Valley Health. I'm Sam, your virtual assistant. How can I help you today?
- Hi, Sam. I recently moved to the area and I want to see if I can schedule an appointment with one of your doctors.
- Sure, I can help you with that. Before we get started, can you tell me your name?
- Yes, it's Chris Wood.
- Hi, Chris. We are accepting new patients at our practice. However, I need to confirm that we accept your insurance. What insurance do you have?
- I have Ethereum Platinum PPO.
- Thank you. We have a few doctors that are in-network providers for Ethereum. Can you tell me why you need to be seen?
- Yeah, I've been having pain in my right knee for about two weeks.
-
I see. I'm sorry to hear that. Unfortunately, I don't have an availability this week. But I can get you in to see Dr. Anthony Smith next Thursday, March 28th at 3 p.m.
Will that work for you? - Do you have anything sooner than that?
- I'm sorry, Chris, that's our earliest opening. Would you still like to schedule the appointment?
- Yes, please.
- Okay. I'll need to collect some additional information from you to get you set up in our system. Let's start with your birthdate.
- My birthdate is January 10th, 1980.
- Thank you. Could you provide your address and telephone number?
-
Sure. My address is 1958 Spruce Creek Drive,
Las Vegas, NV 89135 and my phone number is
(702) 677-3134. - Thanks. I also need the Member ID number from your insurance card.
- Let me get my card. Okay, it's 578201659.
- Thank you. I've created a profile for you. You'll need to complete some new-patient paperwork before you come in. Do I have your permission to send you a text message with a link to our online portal?
- Yes, that's fine.
- Okay, you should be receiving the message shortly.
- I just received it.
- When you have time, please use the link to complete your new-patient intake forms.
- Okay.
- Great. Your appointment with Dr. Anthony Smith is scheduled for Thursday, March 28th at 3 p.m. I'll send you a text message with the confirmation and address for our offices. Do you have any other questions?
- No, I'm good, thanks.
- Thank you, Chris. We look forward to seeing you soon. Goodbye.
