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Omni-Channel Managed Solutions Communications & CPaaS

Change doesn’t have to be hard: reimagining the contact center

Tuesday, July 18, 2024
9 AM Pacific / 12 PM Eastern | ONLINE

An agent-centric approach in the contact center is no longer enough. Customers are demanding a best-in-class customer experience, which requires a customer-centric approach complete with self-service, 24/7/365 support, and omnichannel communications. To stay competitive and increase revenue, organizations must reimagine the contact center and transition to a customer-centric approach- using communications automation and GenAI. Tune into this webinar to learn how.

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