Managed Solutions for our communications automation platform
Leverage our expertise to build, deploy, and support your managed communications.
We’ve got you covered
Our platform was built to enable enterprise users to implement and easily manage automated, AI-enabled omnichannel communications quickly. Sometimes it can be easier said than done when you’re limited on time or staff with the expertise. That’s where we come in. Our Managed Solutions becomes an extension of your team, bringing the resources you need and helping you overcome challenges.
Accelerate implementation
Don’t worry, we can help you get up and running quick.
See results quicker
We’ll help you deliver ROI and improvements to your business.
Get expertise
Follow our best practices for the best results.
We’re here to help
Custom dashboard and reporting
We’ll make sure you never miss any important data.
Database creation and integration
All the info you need. Integrated where you want.
Custom web interfaces
Customization? No problem, that’s what we’re here for!
Tuning of generative AI
Integration with other systems using REST APIs.
NLP optimization
Management of text to speech, speech recognition, and more.
Developer support and coaching
We provide additional technical help and advice to developers.
Managed Solutions packages
With our Managed Solutions packages, choose what is best for your needs and easily upgrade.
| Service | Essential | Advanced | Premier |
|---|---|---|---|
| Developer support and coaching | Included | Included | Included |
| Insights dashboard modifications | Included | Included | Included |
| Basic SmartFlows modifications | Included | Included | Included |
| API integration to applications | Included | Included | Included |
| Advanced SmartFlows modifications | – | Included | Included |
| Insights dashboard creation | – | Included | Included |
| Management of speech recognition | – | Included | Included |
| Tuning of generative AI | – | – | Included |
| Custom reports | – | – | Included |
| Custom web interfaces | – | – | Included |