[AI bot]
Thank you Drew. Based on your ZIP code our closest office taking new patients is Corbin Dental of Henderson at 2011 North Henderson Avenue, Dallas, Texas 75206. I’ll check there for available appointments. Do you have a day of the week or time of day preference?
[Drew Popham]
Um, yeah, actually I’m only available on Tuesday and Thursday mornings.
[AI bot]
It looks like there are no times available at that location for Tuesday and Thursday morning at Corbin Dental of Henderson. Our clinic 2.4 miles away has Tuesday at 10:00 a.m. and Thursday at 9:30 a.m. open. Would you like to schedule one of those times at that location?
[Drew Popham]
Yeah, you know what, I’ll take the appointment on Tuesday, but what was the address for that other location?
[AI bot]
Okay the address for Corbin Dental of White Rock is 6329 Oarm Street, Dallas, Texas 75214 and I’ve held that date and time for you. I’ll need to collect the rest of your patient information to finalize your appointment. Can I collect that now?
[Drew Popham]
Yeah why not.
[AI bot]
I’ll need your date of birth, address, phone number, preferred contact method, insurance carrier, insurance policy number, and current medications you’re taking. Let’s start with your date of birth.
[Drew Popham]
Okay, my date of birth is August 15th 1989.
[AI bot]
Thank you. Now your address please.
[Drew Popham]
My address is 2363 West Silver Street, Dallas, Texas 57106. What were the other items that you needed?
[AI bot]
I still need your preferred contact method, insurance carrier, insurance policy number, and current medications. Would you like us to use your current phone number for future contacts?
[Drew Popham]
Yeah, you can call me back on this number.
[AI bot]
Would you like us to call you or text you in the future?
[Drew Popham]
Uh, my preference would be a phone call over text.
[AI bot]
All right. Who is your current dental insurance provider and what is your policy number?
[Drew Popham]
Uh, my current, uh, dental insurance provider is Enamel Dental and my policy number is 45678765.
[AI bot]
Lastly, are you currently taking any medication?
[Drew Popham]
No, no medication right now.
[AI bot]
To confirm: your name is Drew Popham. Date of birth: August 15th 1989. Address: 2363 West Silver Street, Dallas, Texas 75106. Phone number: 605 5211 1803 with a calling preference. Dental insurance provider: Enamel Dental. Policy number: 45678 765. Not currently taking any medications. Is this all correct?
[Drew Popham]
That’s all correct.
[AI bot]
Great! You will receive text messages confirming your appointment with directions to the office. Please feel free to text or call back if you have questions or need to reschedule your appointment. Is there anything else I can help you with?
[Drew Popham]
Nope, that’s all.
[AI bot]
Thank you for calling Corbin Dental. Have a great day Drew.
[Drew Popham]
Thank you.
