Recognized Sales executive joins leading provider of AI-powered communications automation solutions.
Dania Beach, FL, December 13, 2023 – IntelePeer, a leading provider of AI-powered communications automation solutions, announces the appointment of Geoff Chretien to Senior Vice President of Channels. An accomplished sales leader with more than twenty-five years of experience in the communications, cloud software, and SaaS industries, Chretien will oversee IntelePeer’s channel sales team, while facilitating further growth and development, fostering channel relationships, and expanding partnerships.
“As we lead our customers on their AI and communications automation journeys, we’re working closely with our partners to ensure they have the tools, such as our complimantary AI Intent Study, to provide meaningful guidance to their clients,” said IntelePeer President and CEO, Frank Fawzi. “Geoff is at the forefront of partner advocacy, possessing key relationships with senior executives within the channel and has in-depth knowledge about the complexities found in a customer service environment. Geoff’s experience, noteworthy accomplishments and accolades are top notch, and we’re confident his leadership and skillset will be instrumental in ensuring the strength of our network.”
Chretien is highly knowledgeable of the SaaS and CCaaS markets. Prior to IntelePeer, he was at Genesys, serving as the company’s Vice President of Partner Sales North America. Before that position, he was Vice President, Channel Sales. Likewise, his experience includes tenure at NICE inContact as the Vice President Channel Sales. Chretien holds a BS in Business Administration, Marketing and Finance from Florida Southern College.
“IntelePeer’s AI vision for the channel is exciting, and my background and skill set is well-suited to help the company not only meet, but also exceed those goals moving forward,” said Chretien. “I aim to leverage my experience and relationships within the channel to make IntelePeer the go-to supplier for AI communications solutions helping customers deliver better customer experience at a lower cost of doing business. Moreover, I will maintain growth efforts, recruiting and onboarding new hires and getting them up to speed on all relevant channel initiatives and objectives.”
For information about IntelePeer products and services, visit: intelepeer.ai.
IntelePeer simplifies communications automation through advanced AI-powered solutions, helping businesses and contact centers reduce costs, enrich the customer experience, and accelerate ROI. Its AI-driven Communications Automation Platform works seamlessly within existing business software and infrastructure, enabling brands to automate complex processes quickly and effortlessly. Built for business users, IntelePeer’s vendor-neutral platform leverages world-class generative AI and analytics, empowering businesses to proactively resolve potential pain points and maintain context across channels and throughout the orchestrated customer journey.