Learn how to strategically and successfully implement Conversational AI from industry analyst and experts  

Implementing conversational AI can be complex, but a strategic approach ensures a positive and timely outcome. A successful deployment requires careful planning, smart technology, and a clear method for measuring its value.  

Hear directly from two leading voices in AI and customer experience—Donna Fluss, Founder and President of DMG Consulting, and Mark Langanki, President of AI Implementations at IntelePeer. In this live discussion, you will uncover:  

• Key distinctions between IVR and Conversational AI   
• Measuring business impact and ROI   
• How to make AI impactful for your customers   
• How to deliver a conversational AI solution that satisfies customers   
• Implementing a process for continuous improvement