Glossary term
Conversational AI
Conversational AI is dedicated to creating technologies that facilitate human-like interactions with users through natural language. This encompasses comprehending user intent, producing appropriate responses, and guiding the conversation’s progression. Think Siri or Alexa- they can answer inquiries, execute tasks, and participate in discussions. The training of conversational AI models generally requires extensive datasets comprising text and speech, employing methods like natural language processing (NLP) and knowledge bases to identify patterns, grasp context, and generate an output that resembles human speech. These models undergo continuous improvement based on user interactions and feedback.
Its focus on interactive dialogue sets conversational AI apart from other AI methodologies. While many AI systems may concentrate on data analysis or automating tasks, conversational AI emphasizes understanding and responding to humans in a way we can understand. It surpasses basic chatbots by managing more intricate and nuanced conversations, including intent recognition, context management, and generating diverse reactions. The primary distinguishing factor is its commitment to fostering a natural and engaging conversational experience, effectively bridging the divide between human communication and machine comprehension.