Episode 14: Interoperability in the Agentic Era: How Redox Is Powering AI Ready Healthcare

About this episode

In this AI Amplified episode of The AI Factor, we sit down with Kalyn Gigot, SVP of Account Management and Customer Success at Redox, to explore why interoperability is the foundation for scaling AI in healthcare—without scaling chaos. Kalyn reframes AI adoption through a business and operational lens, emphasizing that interoperability unlocks access to strong, timely data and enables organizations to scale intelligently rather than amplify broken workflows. She discusses how humans have long acted as “shock absorbers” for messy data, a role AI is now assuming—making data cleanliness and workflow clarity critical to success. Throughout the conversation, Kalyn underscores that trust scales with automation, and when systems fail or data quality suffers, trust erodes and AI initiatives stall. Her core message is clear: don’t drop AI into chaos and expect a different outcome—stabilize the system first, because sustainable AI success depends on trust built through reliable data, clear workflows, and consistent performance.

For partners looking to lead with AI and deliver differentiated value.