DATASHEET

SmartAgent for DSO’s

Patient experience that keeps your customers smiling

Combat rising labor costs, staffing shortages, and increasing patient expectations with SmartAgent for DSOs, an AI-powered patient experience automation solution. Automate your and interactions through voice and digital agents — enhancing engagement, improving efficiency, and driving profitable growth. 

Key Benefits

Instant impact

Designed for fast deployment with same-day turn up across locations

Personalized experiences

Built to drive patient loyalty and satisfaction at every touchpoint

Centalized control 

Manage systemwide standards with site-level customization

Key Use Cases

Appointment scheduling 

Waitlist management 

Insurance eligibility 

Post-visit surveys 

Collections 

Reminders

FAQs / Q&A

Procedure follow-up

Payments & billing  

Patient recalls 

Boost revenue with better scheduling, faster payments, and fewer no-shows!

Analytics and business insights 

SmartAnalytics™ delivers real-time, actionable insights and KPI tracking for full visibility into patient experience, operational performance, and areas for improvement.

Seamless integration 

SmartAgent includes pre-built integrations with leading telephony, CCaaS, PMS, and EHR systems. Our Managed Services team provides rapid configuration and deployment to get you up and running fast. 

Improve the patient experience 

Never miss a call again — intelligent, conversational voice agents handle every patient interaction 24/7 across voice, SMS, and chat. Keep your schedule full and your patients satisfied!