The key to making AI-driven customer and patient interactions truly effective is analytics. Without a clear view of the data, your AI can’t adapt or improve. 

In this live discussion, Opus Research analysts Derek Top and Ian Jacobs team up with IntelePeer’s Derek Boudreau to explain why analytics is the backbone of successful conversational AI. You’ll learn how to leverage analytics to empower your AI agents to: 

  • Improve decision-making throughout the customer and patient journey. 
  • Optimize operations with actionable, data-based insights. 
  • Scale your business by handling increasing data volumes. 

Watch the event