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Voice Services
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Voice
Build and automate voice communications anywhere. Please contact us if you would like to add this solution to your existing plan.
Voice benefits
Advanced capabilities
Simple integration delivers AI-based communication, routing, and analytics.
Increased flexibility
Accelerate your strategy and overcoming the complexities of a rip and replace transition.
Rapid deployment
Choose from flexible deployment options and secure direct routing, simplifying your cloud-based or hybrid conversion.
Streamlined automation
Automate your communications and processes with pre-built applications.
Add voice capabilities
Drag and drop voice into workflows
Easily create voice-enabled call flows for inbound and outbound interactions.
Enjoy voice quality and reliability
Rock-solid, enterprise-grade voice solutions
No jitter or latency issues here; keep your zen with our secure and reliable, high-quality voice communication network.
Handle calls
Streamline inbound calling with automation
Provide automated self-service for customers with voice-enabled AI and business application integrations.
Easily integrate
Hassle-free connection to your other communications solutions
Pass calls off to your SIP trunks, contact center, unified collaboration, or other omnichannel communications solutions – we’ve got you covered, no matter how complex.
Access analytics and reporting
Monitor and improve performance
With robust analytics built into our platform, you’ll get actionable insights into your calling data.
Grow with our Communications Automation Platform (CAP) and build a complete voice solution
Voice features
Voice basics
- Global termination and origination
- Direct dialing and toll-free
- E-911 and dynamic 911
Advanced features
- Speech recognition
- Natural language understanding
- DTMF input
Connect to anything
- SIP trunking
- Unified communications enablement
- Contact center voice
Advanced media handling
- Triple-redundancy
- Geo-diversity
- Low latency
Useful insights
- Location traffic
- Performance and monitoring
- Voice bot and DTMF
Management
- Self-service
- Scalable capacity
- Flexible pricing
Contact IntelePeer and ask about our voice offerings
Although we have more ways than ever to communicate, customers still value the ability to speak directly with an agent. But, with so many calls flooding contact centers – especially during unique occasions like holidays or emergencies – it is paramount that businesses have automated, AI-enabled assistants to support overwhelmed agents.