See how other operations, inbound sales, account management, and support teams use IntelePeer
With SmartAgent, Secure Transportation used hyper-automation and AI to slash hold times by 50% and cut ride wait times from 45 to 10 minutes. Learn how they optimized the ride experience.
50%
Reduction in hold times
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In 2023, IntelePeer automated 52M interactions for a major US Fortune 50 health insurance company. We reduced on-prem to CCAAS migration effort by 75%.
An enterprise utility company leads the charge with a remarkable 53% reduction in agent workload on routine functions. This empowers teams to enhance customer experience with members and providers.
53%
Reduction in agent workload
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