Patient Communications 24/7

Communication automation for inbound/outbound calls, dental appointment scheduling, and revenue cycle management.

With IntelePeer’s communications automation solutions, Dental Service Organizations (DSOs) can build more personalized experiences with AI Agents that empathetically handle patient inquiries.

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Dental Service Organizations

PATIENT

May I please make an appointment? I’d like to repeat today’s cleaning for 6 months from now.

AGENT

Of course! I’m happy to set that up for you. Does Tuesday, June 24, 2025 at 1:00pm work for you?

PATIENT

Yes, thank you.

AGENT

Great! Your appointment is confirmed.

Improved patient experience

With automated appointment management, practices can engage with patients more effectively, improving the overall patient experience, and satisfaction.

Practice Management System and EHR integrations

Integrate with PMS and electronic health record platforms providing real-time access to patient data and manage the end-to-end patient lifecycle including pre-, intra-, and post-treatment.

Increased efficiency

Standard, predictable patient interactions are contained and managed by AI, reducing administrative workload and improving staff productivity.

Deliver more personalized experiences and patient-centric care with automated communications

Spend more time on patient care by lessening your dental practice’s administrative workloads, giving patients the tools they need to self-serve their inquiries, from appointment management and rescheduling capabilities to insurance confirmation and payment processing abilities.

ADVANCING ORAL HEALTHCARE

One Dental Service Organization automated approximately 50% of inbound calls, enhancing efficiency and elevating patient engagement.

AI DENTAL APPOINTMENT MANAGEMENT

With automated voice and text notifications, dental practices can proactively remind patients about appointments, handle cancellations and rescheduling to reduce no shows and improves operatory occupancy rates.

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PAYMENT PROCESSING

AI-driven applications and workflows intuitively guide patients through secure, HIPPA-compliant payment processing.

24/7 COVERAGE

Provide a seamless patient experience with accessibility to your staff during dental emergencies, high traffic calling peaks, and network outages.

Why DSOs should choose IntelePeer

IntelePeer’s world-class AI communications automation solutions provide your patients with a personalized experience while bringing numerous benefits to your practice:

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