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How SimonMed saved $500,000 streamlining processes with IntelePeer
SimonMed, a medical imaging company, needed an easily scalable communications system for their rapidly growing business. With IntelePeer, they were able to implement a secure and scalable solution quickly with our easy-to-use drag and drop interface.
Episode transcript
[Duleep Wikramanayake]
SimonMed is primarily a medical imaging company, so we are a technology company in high-end imaging, right, so we have about 170 sites today and we do about a 2.2 to 2.4 million studies a year. We get about 10,000 orders a day. Some of them are faxes, some of them are through EMRs, so we have to come up with some technology solutions that is going to make this easier for our company, right, so we can get to the patients in time to schedule their exams so that they’re not stressed out waiting to get their exam done.
In 2016, I was introduced to IntelePeer and so I took a chance and put that in then and it was relatively painless cutting over from the normal PRI, you know, the usual connectivity analog lines to the sip. The securities are the big deal, right, because I remember, I’m not going to mention the carrier, but we were cutting over the sip and within two days the test lines were hacked and there was like almost two thousand dollars of the cause that went through but luckily our security system caught it and stopped it, not the carriers. We haven’t had any of that happen with IntelePeer, so that’s a big deal. When IntelePeer then to CPaaS we used to manage solutions because we needed the expertise, and we didn’t want to have time to learn your system and that worked really well too because you guys really fast tracked all our auto dialing stuff that we needed to do.