SmartFlows fundamentals
This course introduces students to SmartFlows. Through a combination of lecture, demonstration, and hands-on exercises, students will learn the fundamentals of working with the SmartFlows and see how it can empower provide omnichannel communication workflow solutions.
In this course, you will learn:
Getting started with SmartFlows
• Accessing and navigating
Creating flows
• Creating a new simple flow
• Creating a flow from a template
Managing flows
• Editing flows
• Undeploying flows
• Sharing flows
• Copying flows
• Deleting flows
Number management
• Assigning numbers to flows
• Unassigning numbers from flows
Audio library
• Uploading audio files
• Managing audio files