Healthcare organizations face mounting pressures: rising costs, talent shortages, and patients demanding frictionless, 24/7 experiences. The question isn’t “Can AI help?” it’s “Can we trust it to deliver results?” 

Hear from your peers in this discussion with, Geoff Wayne, Chief Executive Officer of Jefferson Dental & Orthodontics, and Alistair Butler, Mid-Market Enterprise & Channels West Leader at Microsoft, team up with IntelePeer’s Josh Fox, Vice President, Product Marketing to share how trusted AI and analytics are transforming patient engagement and advancing care. You’ll hear how Jefferson Dental applied safe, compliant AI to: 

• Automate routine interactions like scheduling and confirmations, reducing agent-handling volume and accelerating resolution times.  

• Capture more revenue by minimizing missed calls and leakage—critical for high-value appointments in underserved populations.  

• Boost appointment conversions through smarter triage and frictionless human handoffs. 

• Recover lost opportunities with proactive alerts and 24/7 routing to drive existing and new patient engagement. 

• Design seamless experiences using data-driven insights that optimize automation with the human in mind.