Episode transcript
Healthcare today has changed dramatically. In fact, Gartner estimates that virtual encounters will exceed face-to-face interactions by 2023. That is forcing healthcare providers to reinvent how they interact with patients, but that comes with its own set of challenges. Manual patient life cycle management has become cumbersome. Notifying patients and employees in a consistent timely manner is difficult to scale and manage. Staffing shortages have affected patient communications and timeliness of patient interactions. Patients want to communicate over multiple channels making it challenging to compile a comprehensive patient profile. Protecting sensitive patient data is more difficult than ever, so new security measures must be put into place. These challenges are significant, but not impossible to overcome. Communications Workflow Automation is exactly what the doctor ordered. Communications Workflow Automation is an omnichannel communication solution that is powered by automation, AI, and analytics that helps healthcare organizations create smarter patient communications. The no-code and low-code solutions can be deployed in minutes, are easy to use, and are HIPAA compliant. Now you can deliver best-in-class patient experiences and enable staff to focus less on administrative tasks and more on patient care. IntelePeer’s Communications Workflow Automation solution can: