DATASHEET

Elevate customer engagement with MMS messaging

Integrate MMS capabilities into your business workflow, allowing our platform to become a comprehensive, one-stop solution. Whether you’re automating multimedia message processes or integrating them seamlessly into your operations, rest assured with our secure and dependable network.

Benefits include:

Increased engagement

We’ll make sure you never miss any important data. 

Brand recognition

Familiarity with brand builds trust and confidence in its products or services

Enhanced communication

Convey information through a combination of text, audio, video, and graphics

Transportation

  • Send pic/video updates of traffic conditions road closures or weather alerts
  • Delivery drivers can take photos of delivered packages to confirm successful delivery
  • Share instructional videos, images, or diagrams to educate drivers or employees on safety procedures, regulatory compliance, or operational best practices

Retail

  • Personalized messages with promotions or new product launches
  • Abandoned cart notification with coupon to incentivize customers to buy
  • Offer a personalized shopping experience by making it easy for customer and personal shopping assistants exchange text and picture messages to find a perfect outfit in no time

Education

  • Send out emergency alerts such as school closures or safety notifications to students, parents, and staff
  • Students can submit assignments that include components such as photographs or projects with video presentations

Finserv

  • Leverage MMS for identity verification purposes (for example, during account setup or password reset processes, customers may be asked to send a photo of their ID for verification purposes via MMS)
  • Deliver educational content to customers, such as financial tips, investment insights, or budgeting advice

Healthcare

  • Send MMS appointment reminders with healthcare provider’s logo to confirm appointments and reduce likelihood of missed appointments
  • Send a PDF copy of invoice as a notification with secure payment link
  • Use MMS notifications to quickly send out important information to patients such as hospital closures

Utilities

  • Inform customers about power outages in their area
  • Customers can send images or videos showing affected regions or provide updates on the restoration process

Are you ready to transform your utilities organization?
IntelePeer is offering a generative AI and automation Customer Interaction Intent Study to 25 lucky companies. The complimentary study is valued at $25,000 and will help you accelerate your customer engagement. Reserve a Customer Interaction Intent Study with IntelePeer now.