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How five departments in your company can use CPaaS
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Communication APIs for marketing
Amplify your marketing communication efforts by creating more effective interactions and boosting engagement.
Get up close and personal with your customers
Create a personalized journey for your customers through their preferred marketing channels such as SMS, voice, email, and social messaging. Build an engaging customer experience with omnichannel automation, AI, and analytics.
MARKETING AUTOMATION COMMUNICATIONS
Notify customers
Increase product adoption and put a smile on your customers’ faces with a VIP discount code. Keep customers up-to-date on operating hours, company updates, and new product releases to peak buying interests.
Outbound marketing campaigns
Use Engage to create pre-built marketing campaigns that reach customers at the right time through voice, SMS, social, and more, leading to increased revenue and decreased acquisition costs.
ANALYTICS AND AI
Analyze marketing trends
Ready to understand your customers? Improve the customer experience by uncovering data and discovering customer interactions’ results to understand better where, when, and how they would like to communicate.
Gather feedback
Make sure you’re on the same page as your customers by sending out a survey. Use Engage to automate the survey process and use AI to understand and respond to feedback. Then use the results to make product-centered decisions like adding functionality, discontinuing product lines, or whatever else you’d like to know.
Built for the enterprise
With embedded AI, a drag and drop flow builder, and pre-built templates, our platform provides immediate enhancements to the customer experience.
Our communications APIs have direct integrations to fit seamlessly within your existing infrastructure.
Our Managed Solutions team can become an extension of your team to help you gain expertise, accelerate implementation, and see results more quickly.
