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Call center cloud transfer: Best alternative for call transfers
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Contact centers are facing unprecedented changes with remote workforces, increased customer inquiries, and heightened efforts to maintain operational continuity. It is crucial to keep employees engaged and productive while continuing to provide your best customer experience. With CPaaS (Communications-Platform-as-a-Service), you can deploy omni-channel communications, automated CX, and self-service. All without having to replace existing infrastructure. Check out our CPaaS for Contact Centers infographic to learn more.
