IntelePeer for utilities

Improve customer interactions with communications automation platform

Ensure a seamless customer experience and communications when disaster strikes

Electric, gas, and energy companies need a reliable communications automation platform to ensure their businesses stay up and running, even during the most unexpected events. IntelePeer helps modernize legacy utility communications systems for disasters with regulatory compliance, enhanced reliability, and a consistent customer experience.

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Revolutionizing utility operations

An enterprise utility company leads the charge with a remarkable 53% reduction in agent workload on routine functions. This empowers teams to enhance customer experience with members and providers.

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Ensure no calls are dropped during influx of traffic

Payment processing

Allow customers to easily pay bills over the phone

Employee and customer alerts

Send automated SMS, phone and chat messages

Two-factor authentication

Verify the identity of your customers

Built-in capabilities

High security

Data encryption, fraud monitoring and spam filtering


Protect your communication system from failure with full redundancy

White glove support

24/7/365 customer support and managed services capabilities

Dynamic 911

Enable 911 emergency calling from any location


Improves CX

Deliver seamless omnichannel customer experiences

Increases agility

Adjust communication flows from any location

Optimizes legacy networks

Get access to easy, low-cost upgrades with the cloud works

Supports digital transformation

Deliver fast and easy modernization with cloud

Are you ready to transform your transportation organization?

IntelePeer is offering a generative AI and automation Customer Interaction Intent Study to 25 lucky companies. The complimentary study is valued at $25,000 and will help you accelerate your customer engagement. Reserve a Customer Interaction Intent Study with IntelePeer now. Scan the QR code or click to view.