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IntelePeer’s no-code and low-code application suite for communication workflow automation (CPaaS)
Learn more: https://intelepeer.ai/platform/atmosphere-marketplace/
What is Marketplace and why?
Marketplace is the CPaaS industry’s only suite of pre-built, plug-and-play, no-code and low-code communications and customer experience applications. Now, you can solve common communication needs for your business in a matter of minutes, instead of spending weeks and months building a solution from scratch.
With Marketplace applications, you can start saving big on developer resources and time — and start experiencing the benefits of AI, automation, and streamlined processes to help improve your business efficiency and ROI — faster.
How it works
No-code applications
Setting up your no-code Marketplace applications is really as simple as “1-2-3.” Marketplace no-code applications provide an intuitive GUI-based, plug-and-play builder tool that will guide you step-by-step in configuring your business communication solutions — in no time.
- Quickly answer a short list of step-by-step questions to set up each application, tailoring each to your specific business needs and processes.
- Choose which phone numbers you want to connect to each app.
- Click the “Deploy” button, and start using your application solutions immediately.
Low-code applications
Need more personalized, advanced solutions with specific integration and automation capabilities?
Low-code solutions offer templated workflows available in IntelePeer’s SmartFlows platform — where you can easily modify robust, pre-built workflows to meet your specific communication needs — and incorporate them into your existing workflows.
Don’t have developer resources to customize your solutions in SmartFlows?
IntelePeer’s Managed Services team can provide full end-to-end customization support, saving you valuable time and resources. You’ll get white-glove assistance, delivered directly from the same engineers who built Marketplace.
All Marketplace applications are enterprise-grade and always backed by IntelePeer’s platform with built-in 99.999% reliability, unlimited scalability, multi-layer security, and 3x redundancy.
Available applications
Smart routing
Intelligently route calls using different models such as percent-based routing and day of the week.
NO-CODE
Smart IVR
Set up your IVR system in minutes. Tailor your phone tree menus and messages with ease.
NO-CODE
Auto response
Easily configure messages for automatically responding to your customers’ text and phone calls.
NO-CODE
Digital assistant
Engage your customer better by providing intelligent call routing based on natural language processing (NLP).
NO-CODE
Payment processing connector
Securely allow your customers to submit a credit card payment over the phone.
LOW-CODE
Post call survey
Build and deploy enterprise-grade phone surveys to capture customer feedback with unlimited storage.
NO-CODE
Business continuity planning
Ensure seamless continuity when the unexpected happens with pre-built flows for alternative routing.
NO-CODE
Two-factor authentication
Adds an extra layer of security and protection beyond username and password.
LOW-CODE
Advanced customization (unhook)
Further customize any Marketplace app to your needs by unhooking and opening the logic flow.
LOW-CODE
Market leadership
With its ingenuity, advanced UX and innovative, industry-leading capabilities, Marketplace has been named:
Future Innovation
IntelePeer is dedicated to the continued innovation and release of additional Marketplace applications, features and functionalities as communication trends and business needs evolve.
