Customer story
Public Utility Company
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Keep your customer communications connected
Prepare for the unexpected with IntelePeer for utilities.
Weather any storm with 99.999% uptime
Prevent any disruption of service and prioritize the safety of your customers with triple redundancy.
Process large influxes of calls with AI
Reduce strain on your contact center agents during call spikes caused by seasonal or emergency situations.
Modernize legacy voice communications systems
Comply with the latest government regulations with an elastic communications solution – without rip and replace.
Agile scalability to manage any user load
IntelePeer’s communications automation platform can manage any call volume with ease and quickly meet expansion requirements.
Revolutionizing utility operations
An enterprise utility company leads the charge with a remarkable 53% reduction in agent workload on routine functions. This empowers teams to enhance customer experience with members and providers.
Reliable digital solution
Modernize your legacy networks and connect your entire utility unified collaboration or contact center platform.
Seamless user experience
Enhance agent knowledge and customer interactions with a robust and smooth experience, backed by IntelePeer’s SmartFlows.
Fast implementation
Accelerate your delivery of service, complete with product testing and customized development.
Reach out today to protect and upgrade your communication capabilities
Extreme weather events continue to increase in frequency and intensity, and IntelePeer.ai can equip utility companies with the redundancy, flexibility and scalability they need to safeguard communications with their constituents. Moreover, our AI solutions can infuse cost-savings and operational efficiency into legacy communication processes.
Utilities resources
Experience IntelePeer today
Enjoy the power of IntelePeer in the cloud, on-premise, or somewhere in between.
