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IntelePeer has reinvented patient communication with smart automation. Through AI and analytics, healthcare companies can modernize their electronic health record (EHR) and practice management software (PMS) integrations across the full patient lifecycle. With voice, messaging, and chat integrations, IntelePeer empowers secure and reliable omnichannel communications across patients, doctors, and staff.
Whether a patient is scheduling an appointment, processing a payment, or submitting a claim — IntelePeer is committed to delivering simple, smart, and personalized interactions with robust natural language processing capabilities. With EHR and PMS integrations powered by smart automation, providers can offer full interoperability for modern information exchanges — featuring the FHIR API, HL7, and FHIR specifications for APIs.
Patient data can be quickly shared across applications from anywhere at anytime — replacing the need for live agent support to navigate complex needs. By combining AI with complex patient data, healthcare providers can now focus more resources on achieving high-value patient care instead of fulfilling repetitive and manual tasks.
Benefits include:
Emergency preparedness by ingesting “Continuity of Care and C-CDA (consolidated clinical documentation architecture)” documents into the Google FHIR store
Access to read/write data from specific EHR and PMS platforms where a variety of contextual applications can be built from
IVA capabilities with API and Managed Services
Health Insurance Portability and Accountability Act (HIPAA) compliant
Advanced features and capabilities empower:
- 90+ EHR/PMS system integrations (see sample below)
- Applications launch inside EHR systems
- Patient search by ID or demographics
- Patient appointment scheduling
- Appointment changes and rescheduling
- Proactive delivery of outbound appointment calls or real-time digital notifications
- Retrieval of patient prescription medications
- Updates to patient records in the EHR
- Identification of doctor or provider based on: demographics, provider name, or insurance acceptance
- Hospital admission updates, scheduling updates, outpatient encounters
- Healthcare services enrollment
- Test results delivery
- Patient feedback collection
- Prescription notifications
44+ integrations with Allscripts
190+ integrations with athenahealth
34+ integrations with GE Centricity
59+ integrations with Cerner
60+ integrations with eClinicalWorks
307+ integrations with Epic
41+ integrations with Greenway
20+ integrations with Meditech
